Homeownership Eligibility Specialist

Milwaukee Habitat for Humanity; Milwaukee (WI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life & disability insurance

Employee Assistance Program

401K + 3% match

Paid time off

10 paid holidays

Employee discount at ReStores

Employee referral program

Job summary

Milwaukee Habitat for Humanity is seeking a Homeowner Eligibility Specialist to accept, review, and decision applicant files, provide loan processing support, and certify that files meet program guidelines for affiliate and external stakeholders.

This full‑time, hourly, non‑exempt role is scheduled M-F 8:00 am–4:30 pm with evenings and weekends as needed and pays $19–$23 per hour, plus comprehensive benefits including health, vision, dental, life and disability insurance, a 401(k) with 3% match,

Qualifications

• Background in residential lending or affordable housing.
• 2+ years working with diverse demographics.
• Familiarity with mortgage loan documentation and underwriting standards.
• Strong communication skills and attention to detail.
• Proficient in Microsoft Office and Google Workspace.

Responsibilities

• Assist applicants in completing loan applications through closing and resolve issues.
• Organize applicant files and gather documents to determine eligibility.
• Communicate file status and required documentation to applicants.
• Recertify income, assets, and credit to verify eligibility at stages.
• Process loan files in preparation for closings with Loan Closing Specialist.
• Provide resources to denied applicants to overcome barriers.
• Represent MHFH at events for recruitment of applicants.

Skills

Background in residential lending

Affordable housing knowledge

Banking/finance/accounting familiarity

Minimum 2 years working with diverse

Strong personal & written comms

Attention to detail & documentation

Project/process/budget management

Familiarity with mortgage loan docs

Tools

Microsoft Office

Google Workspace

Job description

Homeowner Eligibility Specialist

$19 - $23/hour; Compensation based on experience

Full-Time, Hourly / Non-exempt, M-F 8 am-4:30 pm, Evenings & Weekends as needed

Job Summary:

TheHomeownership Eligibility Specialist (HES)will serve families in need of decent and affordable housing by accepting, reviewing, and decisioning applicant/partner family files. The HES will provide applicant review and loan processing services to ensure accurate loan closing transactions. The HES will be responsible for establishing a pipeline of potential applicants while certifying that files meet program requirements and guidelines of affiliate, internal and external stakeholders. The HES will assist the Family Services Department with all other department projects as needed.

Key Responsibilities:

• Assist applicants in completing their loan applications, follow through to closing, and resolve any problems with guidelines and compliance
• Organize applicant files and expedite the acquisition of documents required to determine program eligibility as part of the Family Services Department
• Communicate file status and need for documentation to applicants/partner families
• Recertify documents (income, assets, credit) to verify program eligibility at multiple stages of the homebuyer process
• Process loan files in preparation for loan closings with the Loan Closing Specialist
• Provide resources to denied applicants to overcome homeownership barriers
• Represent MHFH at community events, businesses, and organizations for recruitment of new applicants and outreach

Required Qualifications:

• Background in residential lending, affordable housing, banking, finance, or accounting, preferred.
• Minimum 2 years of experience working with diverse demographics.
• Familiarity with mortgage loan documentation and/or underwriting standards required
• Strong personal and written communication skills
• Exceptional attention to detail and documentation accuracy.
• Computer literacy with experience in Microsoft Office and Google Workspace.
• Capable of managing projects, processes, deadlines, and a budget while adhering to the policies and procedures of the organization.

Compensation & Benefits:

• $19 - 23/hr, Compensation based on experience
• Health, Vision, Dental Insurance
• Life & Disability Insurance
• Employee Assistance Program
• 401K + Employer 3% match
• Generous paid time off + 10 paid holidays
• Employee Discount at Milwaukee's ReStores
• Employee referral program

Affirmative Action/Equal Opportunity Employer

Milwaukee Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. Milwaukee Habitat for Humanity does not discriminate in employment opportunities or practices based on race, color, religion, gender, national origin, age, disability, sexual orientation, status regarding public assistance, membership or activity in a local commission, or citizenship status, or any other characteristic protected by law.