Financial Program Enrollment Coordinator Milwaukee Habitat for Humanity

Ourlivesmadison; Milwaukee (WI); Hybrid; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, Vision, Dental Insurance

Life & Disability Insurance

Employee Assistance Program

401K + Employer 3% match

Generous paid time off + 10 paid HOLID

Employee Discount at Milwaukee’s ReSto

Employee referral program

Job summary

Milwaukee Habitat for Humanity is seeking a Financial Program Enrollment Coordinator to support families in need of affordable housing. You will be the first contact for prospects, handle intake and eligibility for homeownership programs, and assist with case management for Partner Families.

Responsibilities include coordinating sweat equity, tracking progress toward closing, and ensuring HUD education completion while maintaining strong communication with families and internal teams.

Qualifications

• Experience in credit, debt, and financial management, including budgeting and savings strategies.
• Strong verbal and written communication skills.
• Capable of managing projects, processes, deadlines, and budgets in alignment with policies.

Responsibilities

• Conduct orientation sessions for prospects seeking homeownership opportunities.
• Respond to inquiries about homeowner programs via phone, email, and walk-ins.
• Coordinate sweat equity with Partner Families, Construction, and ReStores teams.
• Track and prepare monthly sweat equity reports and PF progress toward closing.
• Track HUD homebuyer education completion.
• Case manage Partner Family files and collect income/asset documentation.
• Assist applicants in completing loan applications and manage databases.
• Review and evaluate applications to determine eligibility per program requirements.
• Follow up with applicants and provide updates on status.

Skills

Credit management

Communication

Project management

Education

High school diploma or equivalent

College degree preferred

Job description

Experience in credit, debt, and financial management, including budgeting and savings strategies, is preferred.

$20 – $22/HR; Compensation based on experience

Full-Time, Hourly/Non-Exempt, M-F 8 am-4:30 pm, Evenings & Weekends as needed

Job Summary:

The Financial Program Enrollment Coordinator (FPEC) will support families in need of decent and affordable housing solutions by serving as the first point of contact for prospects seeking assistance for all homeownership programming. The FPEC is responsible for conducting initial application intake, managing the application process, and assessing eligibility for MHFH homeownership programs. Additionally, they provide support to the Family Services department through case management of approved Partner Families and tracking their progress towards closing of their MHFH home.

Key Responsibilities:

• Conduct orientation sessions for prospects seeking homeownership opportunities
• Respond to inquiries about MHFH homeowner programs and services via phone, email, and walk-ins
• Establish and maintain regular communication with Partner Families, MHFH construction department and ReStores to coordinate sweat equity
• Track and prepare monthly sweat equity reports, ensuring PF progress towards closing
• Track HUD homebuyer education completion
• Case manage Partner Family files for accuracy through the monthly collection of income and asset documentation
• Assist applicants in completing their loan applications using applicant management databases.
• Collect, review, and evaluate prospective homeowner applications and supporting documentation to determine eligibility based on MHFH program requirements
• Follow up with applicants and provide updates on their application status accordingly

Required Qualifications:

• High school diploma or equivalent required. College degree preferred.
• Valid driver’s license, with good driving record (travel within service area is required).
• Expertise in credit, debt, and financial management, including budgeting and savings strategies, preferred
• Capable of managing projects, processes, deadlines, and budgets in alignment with organizational policies and procedures, with a strong sense of urgency and attention to detail.
• Strong verbal and written communication skills.

Compensation & Benefits:

• $18/HR – $22/HR, Compensation based on experience
• Health, Vision, Dental Insurance
• Life & Disability Insurance
• Employee Assistance Program
• 401K + Employer 3% match
• Generous paid time off + 10 paid holidays
• Employee Discount at Milwaukee’s ReStores
• Employee referral program

Affirmative Action/Equal Opportunity Employer

Milwaukee Habitat for Humanity affirms its social and legal commitment to promote an atmosphere and environment that recognizes the principle and practice of equal employment opportunity. Milwaukee Habitat for Humanity does not discriminate in employment opportunities or practices based on race, color, religion, gender, national origin, age, disability, sexual orientation, status regarding public assistance, membership or activity in a local commission, or citizenship status, or any other characteristic protected by law.