Homeowner Service Manager

K. Hovnanian® Homes; Gambrills (MD); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

Time off for holidays

3 weeks paid vacation

6 sick days and up to 3 personal days

Overtime eligibility

Medical/dental/vision coverage

Mortgage and appliance discounts

401(k) plan with company match

Job summary

K. Hovnanian Homes in Maryland is seeking a service coordinator who will work directly with homeowners to assess requests, determine needed repairs, and coordinate scheduling with trade partners and vendors.

The ideal candidate has 2+ years of related experience, is computer proficient, and holds a valid driver's license. Bachelor’s degree is a plus, and the role offers a competitive hourly wage and comprehensive benefits.

Job description

K. Hovnanian is celebrating over 65 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those every day decisions that help build dream homes? It’s the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Over 300,000 families have put their dreams in our hands, and you can as well.

As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 2+ years of related experience and/or training required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. Bachelor’s degree a plus. Successful candidate must maintain a valid driver's license.

K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support, an hourly rate between $36.05 - $38.46 with eligibility for bonuses and extensive benefits

• time off for holidays
• 3 weeks paid vacation
• 6 sick days and up to 3 personal days
• eligibility for overtime
• medical/dental/vision coverage
• discounts on mortgages and home appliances
• and a 401(k) plan with a company match