Homeowner Service Manager

RPMGlobal; Gambrills (MD); On-site; USD 50,000 - 53,000; Full time

Benefits offered by this job

time off for holidays

3 weeks paid vacation

6 sick days and up to 3 personal days

eligibility for overtime

medical/dental/vision coverage

discounts on mortgages and home appli

401(k) plan with a company match

Job summary

K. Hovnanian Companies, LLC is seeking a service coordinator to work directly with homeowners, ensuring prompt handling of service requests and professional coordination with trade partners. The role involves evaluating situations, completing minor repairs, and scheduling work with vendors.

Ideal candidates have 2+ years of related experience, proficiency with computers, and a willingness to learn our scheduling tools. A valid driver's license is required.

Qualifications

• 2+ years of related experience and/or training required.
• Must be computer proficient or able to learn scheduling tools.

Responsibilities

• Work directly with homeowners to ensure service requests are handled promptly and professionally.
• Evaluate situations, complete minor repairs, and schedule work with trade partners or vendors.

Education

Bachelor's degree

Job description

K. Hovnanian is celebrating over 65 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those every day decisions that help build dream homes? It's the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Over 300,000 families have put their dreams in our hands, and you can as well.

As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 2+ years of related experience and/or training required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. Bachelor's degree a plus. Successful candidate must maintain a valid driver's license.

K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support, an hourly rate between $36.05 - $38.46 with eligibility for bonuses and extensive benefits -

• time off for holidays
• 3 weeks paid vacation
• 6 sick days and up to 3 personal days
• eligibility for overtime
• medical/dental/vision coverage
• discounts on mortgages and home appliances
• 401(k) plan with a company match

Search Firms Please Read Carefully

K. Hovnanian Companies, LLC is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associateat K. Hovnanian via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of K. Hovnanian. No fee will be paid in the event the candidate is hired by K. Hovnanian as a result of the referral or through other means.