Homeowner Service Manager

K. Hovnanian® Homes; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Discounts on mortgages and home appliances

Job summary

K. Hovnanian® Homes in Scottsdale, Arizona, is looking for a critical company representative to work directly with our homeowners. You will be responsible for handling service requests and ensuring prompt, professional service.

The ideal candidate will have 2+ years of relevant experience, a strong ability to evaluate situations and complete minor repairs. Familiarity with scheduling tools and a bachelor’s degree are pluses. Join us to help build dreams as part of our longstanding legacy in home building.

Qualifications

• 2+ years of related experience and/or training required.
• Must maintain a valid driver's license.
• Must have the capacity to learn scheduling tools.

Responsibilities

• Work directly with homeowners to handle service requests promptly.
• Evaluate situations and complete minor repairs.
• Schedule work with trade partners and vendors.

Skills

Evaluation of situations

Conducting minor repairs

Scheduling work with trade partners

Computer proficiency

Education

Bachelor’s degree

Job description

K. Hovnanian is celebrating 60 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those everyday decisions that help build dream homes? It’s the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Over 300,000 families have put their dreams in our hands, and you can as well.

As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 2+ years of related experience and/or training are required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. A bachelor’s degree is a plus. Successful candidates must maintain a valid driver's license.

K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support and extensive benefits—including medical, dental, and vision coverage, discounts on mortgages and home appliances, and a 401(k) plan with company match.

Search Firms Please Read Carefully

K. Hovnanian Companies, LLC is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any associate at K. Hovnanian via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of K. Hovnanian. No fee will be paid in the event the candidate is hired by K. Hovnanian as a result of the referral or through other means.