Homeowner Re-Engagement Inside Sales Pro

Esler Companies | Renewal by Andersen; Northborough (MA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Teammate Assistance Plan

Tuition Reimbursement

401k with 50% match up to 6%

Paid Time Off

Company Paid Holidays

Paid Volunteer Time

And more!

Job summary

Esler Companies | Renewal by Andersen is hiring an Inside Sales Specialist in Northborough, MA. The role focuses on re-engaging homeowners who showed interest but did not schedule a consultation, addressing concerns, and guiding them toward a suitable next step.

You’ll re-energize conversations with clarity, honesty, and urgency. Ideal candidates have at least one year in call center, sales, or related roles, with strong communication and goal orientation.

Qualifications

• Clear, confident communication and strong listening skills.
• Ability to confidently handle objections and navigate challenging conversations.
• A self-directed approach and comfort working toward measurable goals.
• Strong organization and follow-through.
• Comfort using multiple systems and learning new tools.

Responsibilities

• Contact homeowners who did not schedule during their initial conversation.
• Understand their concerns and identify opportunities to re-engage interest.
• Address objections, answer questions, and help homeowners feel informed about our products and services.
• Set appointments with the homeowner and our Sales Consultants.
• Document conversations and follow-up activity accurately.
• Work toward appointment-setting and performance goals with urgency and accountability.
• Participate in coaching, training, and team development with an open, growth-minded approach.
• Follow Inside Sales Center policies and procedures.
• Support additional responsibilities as business needs change.

Skills

Clear communication

Active listening

Objection handling

Goal oriented

Organization

Adaptability

Learning new tools

Job description

Esler Companies | Renewal by Andersen is hiring an Inside Sales Specialist in Northborough, MA. The role focuses on re-engaging homeowners who showed interest but did not schedule a consultation, addressing concerns, and guiding them toward a suitable next step.

You’ll re-energize conversations with clarity, honesty, and urgency. Ideal candidates have at least one year in call center, sales, or related roles, with strong communication and goal orientation.