Homeowner Experience Manager

K. Hovnanian® Homes; Scottsdale (AZ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan with company match

Discounts on mortgages and home appliances

Job summary

K. Hovnanian® Homes in Scottsdale, Arizona, is looking for a critical company representative to work directly with our homeowners. You will be responsible for handling service requests and ensuring prompt, professional service.

The ideal candidate will have 2+ years of relevant experience, a strong ability to evaluate situations and complete minor repairs. Familiarity with scheduling tools and a bachelor’s degree are pluses. Join us to help build dreams as part of our longstanding legacy in home building.

Qualifications

• 2+ years of related experience and/or training required.
• Must maintain a valid driver's license.
• Must have the capacity to learn scheduling tools.

Responsibilities

• Work directly with homeowners to handle service requests promptly.
• Evaluate situations and complete minor repairs.
• Schedule work with trade partners and vendors.

Skills

Evaluation of situations

Conducting minor repairs

Scheduling work with trade partners

Computer proficiency

Education

Bachelor’s degree

Job description

K. Hovnanian® Homes in Scottsdale, Arizona, is looking for a critical company representative to work directly with our homeowners. You will be responsible for handling service requests and ensuring prompt, professional service.

The ideal candidate will have 2+ years of relevant experience, a strong ability to evaluate situations and complete minor repairs. Familiarity with scheduling tools and a bachelor’s degree are pluses. Join us to help build dreams as part of our longstanding legacy in home building.