Homeowner Service Manager

K. Hovnanian Companies; Boynton Beach (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

Mortgage and home appliance discounts

401(k) plan

Job summary

K. Hovnanian Companies is seeking a service coordinator to play a pivotal role in daily decision-making that helps build dream homes.

You will work directly with homeowners to evaluate service requests, perform minor repairs when needed, and coordinate with trade partners and vendors to get the job done efficiently. Ideal candidates will have 2+ years of related experience, be computer proficient, and can learn scheduling tools quickly.

Qualifications

• Minimum 2+ years of related experience and/or training.
• Ability to operate scheduling tools proficiently.
• Bachelor’s degree is a plus.

Responsibilities

• Work directly with homeowners to evaluate and address service requests.
• Complete minor repairs and coordinate with trade partners/vendors.
• Schedule work and ensure timely follow-up and communication.

Skills

Computer proficiency

Scheduling tools

Education

Bachelor’s degree (nice to have)

Tools

Scheduling software

Job description

K. Hovnanian is celebrating over 65 years of quality and leadership in the home building and community development industry. Do you want to play a large role in those every day decisions that help build dream homes? It’s the homes where people will raise their child, form their most important memories, plot the course for their future, spend quality time with their grandchildren or enjoy quiet times reflecting on a life full of accomplishments. Over 300,000 families have put their dreams in our hands, and you can as well.

As a critical company representative, you will work directly with our homeowners to ensure all service requests are handled promptly and professionally. You will use your knowledge and skills to evaluate the situation, complete minor repairs and schedule work with trade partners and/or vendors. 2+ years of related experience and/or training required. Must be computer proficient or have the capacity to learn how to efficiently operate our scheduling tools. Bachelor’s degree a plus. Successful candidate must maintain a valid driver's license.

K. Hovnanian Companies, LLC, a subsidiary of Hovnanian Enterprises, Inc., a well-respected publicly traded company, is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support and extensive benefits—including medical/dental/vision coverage, discounts on mortgages and homeappliances, and a 401(k) plan.