Homeowner Care & Solutions Specialist

CBH Homes; Meridian (MS); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health plan: Medical, Dental, Vision

Competitive wages

Quarterly bonus program

Retirement plans + employer match

Paid time off

Annual growth reviews

Resumo da oferta

CBH Homes in Meridian, Idaho, is seeking a proactive Customer Care specialist to support homeowners after closing, manage warranty requests, and coordinate repairs with trade partners. The role emphasizes ownership, initiative, and delivering a high-quality homeowner experience.

You will collaborate with multiple departments in a fast-paced team environment, handling scheduling, troubleshooting, and resolution follow-through. Construction knowledge is a plus but not required.

Qualificações

• Positive attitude and strong communication skills.
• Exceptional organization and multitasking abilities.
• Problem-solving mindset and ability to stay calm under pressure.
• Ability to work in a fast-moving, team-oriented environment.
• Homebuilding or construction experience is a plus, but not required.

Responsabilidades

• Communicate with homeowners and trade partners by phone and email
• Coordinate repair scheduling and follow up on service requests
• Help troubleshoot common homeowner concerns and identify solutions quickly
• Partner with multiple departments to ensure issues are resolved efficiently
• Deliver a positive, professional, and helpful experience in every interaction
• Manage multiple priorities while staying organized and detail-oriented

Conhecimentos

Positive attitude

Organizational skills

Multitasking

Problem-solving mindset

Team-oriented

Descrição da oferta de emprego

CBH Homes in Meridian, Idaho, is seeking a proactive Customer Care specialist to support homeowners after closing, manage warranty requests, and coordinate repairs with trade partners. The role emphasizes ownership, initiative, and delivering a high-quality homeowner experience.

You will collaborate with multiple departments in a fast-paced team environment, handling scheduling, troubleshooting, and resolution follow-through. Construction knowledge is a plus but not required.