Homeowner Care & Warranty Specialist

CBH Homes; Meridian (ID); Presencial; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health care plan

Quarterly bonus program

401(k) with employer match

Paid time off

Annual growth reviews

Descripción de la vacante

CBH Homes is seeking a people-focused, proactive Customer Care professional to support homeowners after closing in Meridian, Idaho. You will coordinate warranty requests, schedule repairs with trade partners, and collaborate with multiple departments to resolve issues efficiently, delivering a positive experience.

This full-time role offers competitive benefits and a Quarterly bonus program, with a move to the new Caldwell HQ planned for 2027.

Formación

• Excellent communication and interpersonal skills.
• Strong organizational abilities and attention to detail.
• Proactive problem-solving mindset under pressure.

Responsabilidades

• Communicate with homeowners and trade partners by phone and email
• Coordinate repair scheduling and follow up on service requests
• Help troubleshoot common homeowner concerns and identify solutions quickly
• Partner with multiple departments to ensure issues are resolved efficiently
• Deliver a positive, professional, and helpful experience in every interaction
• Manage multiple priorities while staying organized and detail-oriented

Conocimientos

Communication

Organization

Problem solving

Descripción del empleo

CBH Homes is seeking a people-focused, proactive Customer Care professional to support homeowners after closing in Meridian, Idaho. You will coordinate warranty requests, schedule repairs with trade partners, and collaborate with multiple departments to resolve issues efficiently, delivering a positive experience.

This full-time role offers competitive benefits and a Quarterly bonus program, with a move to the new Caldwell HQ planned for 2027.