Homeless Services Case Manager & Employment Advocate

Primary Health Care Inc; Des Moines (IA); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

PTO 4 weeks

Paid holidays

License reimbursement

Education reimbursement

401k matching

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

FSA/HSA

Job summary

Primary Health Care Inc. seeks an Economic Development Case Manager in Des Moines, IA. You will help clients experiencing homelessness gain employment, secure essential documents, prepare resumes, and arrange transportation to interviews while assisting housing goals and community integration.

This time-limited role is funded by a grant and offers opportunities to coordinate with PHC services and external agencies, with a focus on client self-sufficiency and outcome-driven support.

Qualifications

• Bachelor’s degree in psychology, counseling, mental health, human services or related field.
• Effective written and verbal communication.
• Team oriented.
• Proficiency with Microsoft Office including Excel and other database applications.
• Excellent interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
• Detail oriented with high degree of accuracy.
• Demonstrates professionalism with ability to maintain composure in all situations and show empathy.
• Organization and prioritization skills.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies, including emergency and crisis services.
• Advocates for clients with community agencies, schools, significant others and other appropriate agencies.
• Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy.
• Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that appropriate releases of information are obtained.
• Conducts outreach activities at community agencies, community gatherings, neighborhoods, shelters, and other appropriate venues as requested. Serves as a liaison between PHC and community resources.

Skills

Communication skills

Team player

MS Office (Excel)

Interpersonal skills

Attention to detail

Organization

Education

Bachelor’s degree in psychology, counseling, mental health, human services or related field

Tools

Microsoft Office

HMIS

Job description

Primary Health Care Inc. seeks an Economic Development Case Manager in Des Moines, IA. You will help clients experiencing homelessness gain employment, secure essential documents, prepare resumes, and arrange transportation to interviews while assisting housing goals and community integration.

This time-limited role is funded by a grant and offers opportunities to coordinate with PHC services and external agencies, with a focus on client self-sufficiency and outcome-driven support.