Impactful Case Manager for HIV & Homeless Services

Primary-Health-Care,-Inc.; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

PTO & holidays

Licenses reimbursed

CE reimbursement

401k match

Medical insurance

Vision insurance

Life & disability insurance

HSA & FSA

Accident & critical illness insurance

Job summary

Primary Health Care (PHC) is seeking a Case Manager I in Des Moines, IA to support clients in PHC’s HIV/AIDS services. You will perform needs assessments, coordinate with medical, dental, mental health and external services, and advocate for clients to access resources and transportation.

You will document contacts, monitor progress, and ensure proper releases of information while engaging with community partners.

Qualifications

• Bachelor’s degree in psychology, counseling, mental health, human services or other related field or equivalent combination of education experience.
• Effective written and verbal communication skills.
• Team oriented.
• Proficiency using Microsoft Office applications including Excel and other database applications.
• Excellent interpersonal skills with ability to establishes and maintain effective working relationships with a diverse group of individuals.
• Detail oriented with high degree of accuracy.
• Demonstrates professionalism with ability to maintain composure in all situations and show empathy.
• Organization and prioritization skills.
• Licenses & Certifications: Current Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the State of Iowa; Active Chauffer’s license from Iowa Department of Transportation. Both must be obtained within introductory period if not current.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services. May assist clients with application process for entitlement programs.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies, including emergency and crisis services.
• Advocates for clients with community agencies, schools, significant others and other appropriate agencies.
• Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy.
• Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that appropriate releases of information are obtained.
• Conducts outreach activities at community agencies, community gatherings, neighborhoods, shelters, and other appropriate venues as requested. Serves as a liaison between PHC and community resources.
• Performs other duties as assigned.

Skills

Effective written and verbalskills

Team oriented

Excellent interpersonal skills

Detail oriented

Organization and prioritization

Demonstrates professionalism

Education

Bachelor’s degree in psychology, counseling, mental health, human services or related field

Tools

Microsoft Office

Excel

Job description

Primary Health Care (PHC) is seeking a Case Manager I in Des Moines, IA to support clients in PHC’s HIV/AIDS services. You will perform needs assessments, coordinate with medical, dental, mental health and external services, and advocate for clients to access resources and transportation.

You will document contacts, monitor progress, and ensure proper releases of information while engaging with community partners.