Housing & Employment Case Manager

Socket.dev; Des Moines (IA); On-site; USD 23,000 - 29,000; Full time

Benefits offered by this job

4 weeks PTO

Paid holidays

PHC University

Training programs

License/certification fee reimbursemen

401k with company match

Health insurance

Life & disability insurance

Flexible spending & health savings

Discounts on pet insurance

Job summary

PHC in Des Moines, IA is seeking an Economic Development Case Manager to assist clients experiencing homelessness with employment and housing goals. You’ll support intake, document needs, coordinate with medical, dental, mental health, and external agencies, and help with transportation and benefits enrollment.

Join PHC to empower communities through practical services, resume help, and access to community resources, with a grant-funded, time-limited role that offers training through PHC

Qualifications

• Bachelor’s degree in psychology, counseling, mental health, human services or related field or equivalent combination of education experience.
• Excellent customer service skills.
• Effective written and verbal communication skills.
• Team oriented.
• Proficiency using Microsoft Office applications including Excel and other database applications.
• Excellent interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
• Detail oriented with high degree of accuracy.
• Demonstrates professionalism with ability to maintain composure in all situations and show empathy.
• Problem solving skills.
• Organization and prioritization skills.
• Licenses & Certifications: Current Mandatory Reporter Training: Child and Dependent Adult Abuse recognized by the State of Iowa; Active Chauffer’s license from Iowa Department of Transportation.

Responsibilities

• Completes intakes and ongoing assessment with clients to identify needs, develop goals, and access resources and services.
• Monitors and documents client contacts, needs, goals, progress, and significant occurrences, according to grant guidelines and PHC policies and procedures.
• Facilitates coordination with other PHC services, including medical, dental, mental health, and substance use, as well as referrals for services with external agencies.
• Advocates for clients with community agencies, schools, significant others and other appropriate agencies.
• Ensures clients have access to transportation to necessary appointments as appropriate, assisting with client transportation in accordance with PHC transportation policy.
• Communicates with other agencies on behalf of clients using professional discretion with client information, ensuring that releases of information are obtained.
• Conducts outreach activities at community agencies, community gatherings, neighborhoods, shelters, and other appropriate venues as requested.

Skills

Customer service

Communication

Team oriented

Excel

MS Office

Interpersonal skills

Detail oriented

Professionalism

Problem solving

Organization

Education

Bachelor’s degree in psychology, counseling, mental health, human services or related field

Tools

HMIS

Job description

PHC in Des Moines, IA is seeking an Economic Development Case Manager to assist clients experiencing homelessness with employment and housing goals. You’ll support intake, document needs, coordinate with medical, dental, mental health, and external agencies, and help with transportation and benefits enrollment.

Join PHC to empower communities through practical services, resume help, and access to community resources, with a grant-funded, time-limited role that offers training through PHC