Homecare Scheduling Coordinator

AdvisaCare; Grand Rapids (MI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

401K Retirement Plan

Medical Benefits Available

Employee Appreciation program

Flexible PTO earnings

Job summary

AdvisaCare in Grand Rapids, MI is looking for a Scheduling Coordinator to manage caregiver schedules and ensure optimal client matching. The role involves answering calls, administrative tasks, and providing support to the care team. Qualifications include a High School Diploma, good communication skills, and reliable transportation.

Benefits include a 401K Retirement Plan, medical benefits, and opportunities for personal growth within a supportive work environment.

Qualifications

• Must have reliable transportation.
• Valid Driver's License required.
• Ability to pass a drug screen and clear background check.

Responsibilities

• Answer and triage calls from caregivers and clients.
• Manage client and caregiver schedules.
• Ensure compliance with time reporting systems.
• Collaborate with team for recruitment solutions.

Skills

Good communication skills

Ability to work in a team

Detail-oriented

Education

High School Graduate or GED

Job description

Overview

Transforming Schedules into success: Be a scheduler!

AdvisaCare is your #1 stop!

We are growing fast and our top-flight care team needs your help. As a Scheduling Coordinator, your work will have a real-world impact with a unique opportunity to make a difference each day. If you believe each patient is as unique as the care they need, strive to offer the right care customized to everyone while honoring preferences, choices, abilities, and specific needs — you are the one we’re looking for.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, positive relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after-business-hour calls and scheduling modifications
• Willing to work in field as needed — must have direct patient hands-on care experience

Responsibilities (continued)

• Ensure each patient is getting the unique care that they need and that the organization can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above-standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all levels of care providers, ensuring each employee has the best possible experience at AdviaCare
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them

About You

You are a disciplined and detail-oriented individual who thrives in a fast-paced environment, both independently and within a team under pressure. You are driven to get things done and done right, take responsibility for your results, are factual and straightforward, and motivate and coach to build strong relationships. You seek growth and development of technical expertise, respect authority, and operate within established guidelines. You are delightful to work with, and you work hard while having fun doing it.

Requirements

• High School Graduate or GED
• Reliable transportation
• Valid Driver’s License
• Ability to work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• CPR Certified
• Ability to pass a drug screen/clear background

Benefits

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Bi-weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High-tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support