Homecare Scheduling Coordinator

Advisacare 2; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

401K Retirement Plan

Paid time off (PTO)

Medical benefits

Job summary

AdvisaCare is seeking a Scheduling Coordinator to triage calls, manage caregiver/client schedules, and match the right care team to each patient. The role includes on-call duties and potential field work requiring direct patient care experience.

You’ll support billing and care notes, assist with office administration, and travel within the service area as needed to ensure top-quality care delivery.

Qualifications

• High School Graduate or GED.
• Reliable transportation.
• Valid Driver’s License.
• Work in a team responsibly and independently.
• Good communication skills.
• Ability to travel within the service area.
• CPR Certified.
• Ability to pass a drug screen/clear background.

Responsibilities

• Answer and triage calls from caregivers, clients and prospects.
• Manage client and caregiver schedules to ensure every shift is staffed.
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship.
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions.
• Assist with all aspects of office administration.
• Ability to be on-call for after business hour calls and scheduling modifications.
• Willing to work in field as needed- Must have Direct Patient Hands on Care experience.
• Ensure each patient is getting the unique care that they need.
• Collaborate with the team to offer creative solutions on recruitment practices.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are.

Skills

Good communication skills

Ability to travel within service area

CPR certified

Education

High school diploma or GED

Job description

Transforming Schedules into success: Be a scheduler!

Advisacare is your #1 stop!

We are "GROWING" fast and our top-flight care team needs your help! As a Scheduling Coordinator your work will have a real - world impact with a unique opportunity to make a difference each and every day. If you believe each patient is as unique as the care they need – strive to offer the right care customized to everyone all while honoring his or her preferences, choices, abilities, and specific needs – “YOU’RE THE ONE” we’re looking for!!

What you’ll be doing as a Scheduling Coordinator:

• Answer and triage calls from caregivers, clients and prospects
• Manage client and caregiver schedules to ensure every shift is staffed
• Determine optimal client and caregiver matches to ensure the right dynamic and a balanced, happy relationship
• Maintain compliance with time reporting systems/processes for accurate billing, payroll and care note submissions
• Assist with all aspects of office administration
• Ability to be on-call for after business hour calls and scheduling modifications
• Willing to work in field as needed- Must have Direct Patient Hands on Care experience

As a Scheduling Coordinator, here are some things you will tackle:

• Ensure each patient is getting the unique care that they need, and we know we can deliver
• Collaborate with the team to offer creative solutions on recruitment practices and ensure above standard outcomes throughout the organization
• Continue to build and develop a top-flight care team with the ability to communicate effectively to all level of care providers ensuring each and every employee has the best possible experience at AdvisaCare.
• Build and maintain client relationships by providing daily interaction to continually learn what their needs are and how you can exceed them.

About You:

You are a disciplined and detailed-oriented individual who thrives working in a fast- paced environment both independently and within a team under pressure. Driven to get things done and done right, you take responsibility for your results, are factual, and straightforward while motivating and coaching to build strong relationships. Always looking to grow and further develop your technical expertise, respect authority, and operate within established guidelines. Delightful to work with while working hard and has fun doing it!.

Qualifications:

• High School Graduate or GED
• Reliable transportation
• Valid Driver’s License
• Work in a team responsibly and independently
• Good communication skills
• Ability to travel within the service area
• CPR Certified
• Ability to pass a drug screen/clear background

Benefits:

• 401K Retirement Plan
• Ability to earn PTO
• Medical Benefits Available
• Excellent Pay / Bi-weekly paychecks
• Employee Appreciation program
• Rewarding Work Environment
• High- tech Clientele
• Advanced Skilled Training offered
• Therapy Division
• 24/7 staffing support