Home-Visit Scheduling Specialist

Ennoble Care; Marlton, Northern (NJ, KY); Hybrid; USD 51,577,000 - 61,992,000; Full time

Benefits offered by this job

Medical, Dental, Vision and insurance

Paid Time Off

Paid Office Holidays

401(k) with company match

Pay Activ pay-on-demand

Job summary

Ennoble Care in Marlton, NJ is seeking a Scheduling Coordinator to join the House Calls team. This full-time, in-office role will manage and coordinate patient schedules, ensuring timely appointments and accurate records. You will handle insurance data, respond to inquiries, and prioritize urgent requests to support providers and patients.

The role offers comprehensive benefits and a stable, patient-focused environment with opportunities to grow within the operations team.

Qualifications

• High School Diploma / GED required; Associate or Bachelor's Degree preferred
• Administrative healthcare experience preferred
• Ability to navigate several software databases throughout the day
• Maintain a calm and pleasant demeanor with patients and staff
• Effective communication across various mediums of communication with staff and patients
• Capable of managing high volumes of phone calls

Responsibilities

• Scheduling patient appointments in adherence to Provider availability/area.
• Prioritize urgent appointment task and schedule them accordingly
• Assures that all messages are completed and distributed appropriately
• Reschedules patient appointments as needed
• Reviews and updates patient insurance information
• Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
• Reaches out to referring sources for patients expressing difficulty with scheduling
• Updates account information at the point of scheduling
• Have new patients scheduled within 3-5 business days
• Insurance preauthorization
• Places calls to the patients for the providers when needed
• Handles voicemails daily and ensures all inquiries are handled properly
• Correctly notate patient charts to maintain up to date accuracy

Skills

Communication

Calm demeanor

Phone etiquette

Organization

Education

High School Diploma / GED

Associate or Bachelor's Degree preferred

Job description

Ennoble Care in Marlton, NJ is seeking a Scheduling Coordinator to join the House Calls team. This full-time, in-office role will manage and coordinate patient schedules, ensuring timely appointments and accurate records. You will handle insurance data, respond to inquiries, and prioritize urgent requests to support providers and patients.

The role offers comprehensive benefits and a stable, patient-focused environment with opportunities to grow within the operations team.