Home Theater & Smart Home Install Specialist

Best Buy; Daly City (CA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Competitive pay

Great employee discount

Financial savings and retirement funds

Support for physical and mental well‑B

Leaves and LOA eligibility

Job summary

Best Buy in Daly City, CA is seeking an In-Home Installation Technician to deliver, install, and support home theater, computing, smart home and networking products in customers' homes. You will translate tech into lifestyle solutions and coordinate with Geek Squad Agents and partners to meet Best Buy’s goals.

Ideal candidates have at least 6 months of consumer electronics delivery and installation experience, plus strong customer service and safety awareness.

Qualifications

• Must be at least 21 years old.
• Must have current, valid driver’s license and maintain a driving record which meets Best Buy safety standards.
• Ability to acquire and maintain any state or local licensing, as required to perform job effectively within 90 days of hire.
• Ability to lift weight up to 75 pounds with or without reasonable accommodation and up to 150 pounds as part of a team with or without reasonable accommodation.
• Ability to lift weight up to 250 pounds as part of a team with the support tools such as harnesses or lifts.
• 6 months of consumer electronics delivery, installation, integration and troubleshooting experience.
• 6 months of customer service experience.

Responsibilities

• Provide a seamless customer experience by advising and fulfilling on lifestyle recommendations regarding products and services
• Provide a variety of fulfillment duties including delivery, installation, integration, networking and troubleshooting consumer electronics devices
• Take the lead on two-person jobs and perform other work alone
• Manage inventory and vehicle maintenance, process paperwork and payment, provide feedback and training opportunities, and follow safety guidelines

Skills

Installation & setup

Customer service

Troubleshooting

Delivery & logistics

Team leadership

Safety compliance

Education

High school diploma or equivalent

Job description

Best Buy in Daly City, CA is seeking an In-Home Installation Technician to deliver, install, and support home theater, computing, smart home and networking products in customers' homes. You will translate tech into lifestyle solutions and coordinate with Geek Squad Agents and partners to meet Best Buy’s goals.

Ideal candidates have at least 6 months of consumer electronics delivery and installation experience, plus strong customer service and safety awareness.