Home Shopping Supervisor: Fast, Precise Fulfillment

Albertsons Companies; United States; On-site; USD 55,000 - 90,000; Full time

Job summary

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations, ensuring accurate and timely order completion and high customer satisfaction. You will drive digital sales growth while managing a fast‑paced, hands‑on environment that directly impacts store success and customer experience.

Bring your leadership, organization, and operational excellence to a role that oversees high‑volume fulfillment, supports your team, and ensures every customer order is

Responsibilities

• Oversee daily operations of the Home Shopping Department, ensuring timely, accurate order fulfillment and customer‑focused service
• Deliver a strong pick‑up and delivery experience while handling customer concerns, substitutions, and refunds professionally
• Coordinate end‑to‑end fulfillment processes including picking, staging, dispensing, and delivery coordination where applicable
• Ensure proper use of Home Shopping technology, handheld devices, and fulfillment systems
• Monitor KPIs such as order accuracy, pick rates, on‑time completion, labor efficiency, and customer satisfaction
• Create and manage schedules aligned with order volume and productivity expectations

Job description

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations, ensuring accurate and timely order completion and high customer satisfaction. You will drive digital sales growth while managing a fast‑paced, hands‑on environment that directly impacts store success and customer experience.

Bring your leadership, organization, and operational excellence to a role that oversees high‑volume fulfillment, supports your team, and ensures every customer order is