Home Shopping Fulfillment Lead — Drive Fast, Accurate Orders

Shaw’s and Star Market; Carver (MA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Associate discounts

Health and financial well-being

Paid time off

Job summary

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations, ensure accurate order completion, and support high levels of customer satisfaction while driving digital sales growth.

You will oversee the department, mentor associates, monitor performance metrics, and ensure adherence to food safety and company standards in a fast-paced retail environment.

Qualifications

• Customer-focused leadership and excellent communication.
• Ability to coach, develop, and motivate a team.

Responsibilities

• Oversee daily Home Shopping Department operations and ensure timely, accurate order fulfillment.
• Deliver a seamless pick-up and delivery experience and resolve customer concerns professionally.
• Coordinate end-to-end fulfillment processes including picking, staging, dispensing, and delivery coordination.

Skills

Customer service

People management

Time management

Communication

Problem solving

Job description

Albertsons Companies is seeking a Home Shopping Department Manager to lead daily fulfillment operations, ensure accurate order completion, and support high levels of customer satisfaction while driving digital sales growth.

You will oversee the department, mentor associates, monitor performance metrics, and ensure adherence to food safety and company standards in a fast-paced retail environment.