Home Security Technician – Smart Home & Access Control

ADT; Phoenix (AZ); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation time

Tuition reimbursement

Employee referral bonuses

Career growth opportunities

Job summary

ADT in Phoenix is hiring a Residential Service Technician to troubleshoot, configure, and program security and site automation solutions for homes and small businesses.

You will install and service fire and CO detectors, cameras, access control, and video solutions, work with customers, and ensure proper testing with monitoring centers. Benefits start after 31 days, with medical/vision/dental, 401(k) matching, and paid time off.

Qualifications

• Service experience in security or home automation preferred.
• Ability to configure and troubleshoot systems.
• Excellent communication with customers.
• Willingness to adapt to changing schedules.

Responsibilities

• Service fire and CO detection, networking, hosted video and access control.
• Follow procedures for wired/wireless technology installation.
• Test system signals with central monitoring.
• Provide customer-focused support to resolve issues.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer-focused mindset

Thrive in uncertainty

Valid driver's license

Education

High School degree or equivalent

Job description

ADT in Phoenix is hiring a Residential Service Technician to troubleshoot, configure, and program security and site automation solutions for homes and small businesses.

You will install and service fire and CO detectors, cameras, access control, and video solutions, work with customers, and ensure proper testing with monitoring centers. Benefits start after 31 days, with medical/vision/dental, 401(k) matching, and paid time off.