Smart Home Security Technician — Service & Installations

ADT; Phoenix (AZ); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer matching

Paid vacation

Tuition reimbursement

Career growth opportunities

Full benefits after 31 days

Job summary

ADT is seeking a Residential Service Technician in Phoenix, AZ to troubleshoot, configure, and program security and site automation solutions, ensuring reliable performance for homes and small businesses. You will service fire and CO detection, networking, hosted video, and access control, and test system signals with central monitoring to ensure proper operation.

The role requires strong communication, a valid driver’s license, and a proactive problem-solving mindset, with opportunities for

Qualifications

• Experience with installing or servicing security systems.
• Excellent communication and customer service skills.
• Valid driver's license with a clean record.

Responsibilities

• Install, service, and test fire and CO detection, networking, video, and access control systems.
• Follow required processes for wired/wireless technology and connection procedures.
• Test signals with central monitoring to ensure proper service delivery.

Skills

Service experience

Technical aptitude

Strong verbal communication

Customer focused

Thrive in uncertainty

Valid driver's license

High School degree

Education

High School diploma or GED

Job description

ADT is seeking a Residential Service Technician in Phoenix, AZ to troubleshoot, configure, and program security and site automation solutions, ensuring reliable performance for homes and small businesses. You will service fire and CO detection, networking, hosted video, and access control, and test system signals with central monitoring to ensure proper operation.

The role requires strong communication, a valid driver’s license, and a proactive problem-solving mindset, with opportunities for