Home Network Install & Service Technician

Comcast; Saint Augustine (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Paid time off

Company holidays

Cable service discount

Job summary

Comcast Corporation in the United States is seeking an installation technician to bring new services to customers’ homes and neighborhoods. The role involves in-home work, outdoor environments, and a need for reliable attendance with flexible scheduling including nights, weekends, and holidays.

The position offers a base hourly pay of $21.98, with quarterly bonuses and comprehensive benefits starting day one, such as health, dental, and vision coverage, PTO, holidays, and cable-service discounts.

Qualifications

• Customer-oriented service mindset and ability to explain technical concepts clearly.
• Adept at learning new systems, safety procedures and company policies.
• Willingness to work a variety of hours including nights, weekends, holidays, and overtime when needed.

Responsibilities

• Perform residential installations, service changes, and disconnects following safety practices and codes.
• Diagnose and resolve issues from network connections to customer equipment.
• Install and support basic home networks using coaxial, Ethernet and Wi‑Fi.
• Verify service quality with testing tools and adjust to deliver reliable performance.
• Educate customers on products, services, and device usage.
• Document work and update customer accounts using digital tools.
• Maintain and stock vehicle, tools, and report safety concerns promptly.
• Operate ladders, meters, and light power tools safely; work at heights up to 26 ft.

Skills

Customer-focused

Professional etiquette

Technical knowledge

Adaptability

Self-motivation

Communication

Resilience

Critical thinking

Problem solving

Education

High School Diploma / GED

Job description

Comcast Corporation in the United States is seeking an installation technician to bring new services to customers’ homes and neighborhoods. The role involves in-home work, outdoor environments, and a need for reliable attendance with flexible scheduling including nights, weekends, and holidays.

The position offers a base hourly pay of $21.98, with quarterly bonuses and comprehensive benefits starting day one, such as health, dental, and vision coverage, PTO, holidays, and cable-service discounts.