In-Home Network Installer & Service Technician

Comcast; Orange Park (FL); On-site; USD 25,000 - 36,000; Full time

Job summary

Comcast is seeking a field installer to install new services, restore connectivity, and ensure a positive customer experience in customers' homes and neighborhoods. The role is physical and may involve outdoor conditions and confined spaces.

A reliable attendance history and flexibility for nights, weekends, holidays, and overtime (including four 10‑hour days) are required. Base pay is $21.98/hour with quarterly bonuses and Day 1 benefits.

Qualifications

• Customer-focused attitude and professional communication.
• Ability to adapt to varied environments and schedules.
• Basic technical knowledge for home networks and equipment.

Responsibilities

• Perform residential installations, service changes, and disconnects while following safety practices and codes.
• Diagnose and resolve issues from network to customer equipment.
• Install and support home networks using coax, Ethernet, and Wi‑Fi.
• Verify service quality with testing tools and adjust for reliability.
• Educate customers on products, services, and device use.
• Document work and update customer accounts digitally.
• Maintain vehicle, tools, and report safety concerns.
• Operate ladders, meters, and power tools safely, up to 26 ft.
• Lift and carry equipment up to 70 pounds; work in crawl spaces/attics.
• Drive company vehicle with valid license and complete required training.

Skills

Customer-Focused

Professional Etiquette

Adaptability

Technical Knowledge

Self Motivation

Communication

Critical Thinking Problem Solving

Resilience

Education

High School Diploma / GED

Job description

Comcast is seeking a field installer to install new services, restore connectivity, and ensure a positive customer experience in customers' homes and neighborhoods. The role is physical and may involve outdoor conditions and confined spaces.

A reliable attendance history and flexibility for nights, weekends, holidays, and overtime (including four 10‑hour days) are required. Base pay is $21.98/hour with quarterly bonuses and Day 1 benefits.