Home Improvement Warranty Technician — Vehicle & Benefits

PJ Fitzpatrick, LLC; Pittsburgh (Allegheny County); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid Training

Overtime

Company vehicle with gas card and EZ |

Medical, Dental, Vision and Life

401k with Company Match

Paid Personal Time Off

Tools and equipment provided

Job summary

PJ Fitzpatrick, LLC is seeking a Post-Install Customer Care Technician to diagnose and fix warranty and punch-list issues on roofing, siding, doors, windows, and gutters. You will communicate repair needs clearly, balance customer expectations with profitability, and help generate sales leads while maintaining a professional appearance and reliable performance.

The role includes overtime, a company vehicle with gas card, and a comprehensive benefits package.

Qualifications

• Must be able to diagnose and repair home repair issues.
• Ability to communicate repair needs and options to customers.
• Strong focus on customer service and safety.

Responsibilities

• Troubleshoot and diagnose home repair issues.
• Communicate repair needs and opportunities to customers.
• Balance customer needs with project profitability.
• Generate leads for gutters, roofing, siding, doors, windows, and baths.
• Create and deliver scopes of work and related forms.
• Follow procedures accurately.
• Maintain company vehicle and schedule.
• Deliver high levels of customer service.
• Stay informed on product knowledge and best practices.

Skills

Troubleshooting

Customer service

Communication

Problem solving

Time management

Valid driver’s license

Tools

Power tools

Metal bending brake

Ladders

Job description

PJ Fitzpatrick, LLC is seeking a Post-Install Customer Care Technician to diagnose and fix warranty and punch-list issues on roofing, siding, doors, windows, and gutters. You will communicate repair needs clearly, balance customer expectations with profitability, and help generate sales leads while maintaining a professional appearance and reliable performance.

The role includes overtime, a company vehicle with gas card, and a comprehensive benefits package.