Home Improvement Ops & Scheduling Specialist

Renuity, LLC; Largo (MD); On-site; USD 42,000 - 60,000; Full time

Job summary

Renuity, LLC in Maryland is seeking a proactive Scheduling Coordinator to manage contracts and coordinate measure and install appointments, ensuring customers are informed and spaces are prepared.

You will collaborate with Sales, Operations, and Engineering to prevent delays, handle payments and financing inquiries, and maintain CRM records with attention to quality and customer experience.

Qualifications

• Proven track record in excellent customer service.
• Excellent communication skills.
• Problem solving skills.
• Understanding and previous use of CRM systems.
• Professional appearance and conduct per company policy.

Responsibilities

• Processing new job contracts
• Schedule Measure Tech appointments with customers
• Schedule Install appointments with customers
• Review with customers required actions prior to the appointment day
• Communicate with Sales, Operations and Engineering to avoid delays
• Follow up with financing questions and loan management

Skills

Influence others

Organizational skills

Excellent communication

Problem solving

CRM systems

Tools

Closet Pro

Microsoft Office 365

Job description

Renuity, LLC in Maryland is seeking a proactive Scheduling Coordinator to manage contracts and coordinate measure and install appointments, ensuring customers are informed and spaces are prepared.

You will collaborate with Sales, Operations, and Engineering to prevent delays, handle payments and financing inquiries, and maintain CRM records with attention to quality and customer experience.