Contract & Scheduling Specialist

Renuity, LLC; Landover (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Renuity, LLC is seeking a Business Support Administrator to manage contract processing and scheduling across Measure and Install appointments. The role collaborates with Sales, Operations and Engineering to ensure timely job progress and payment handling.

Strong communication and CRM experience are essential, as is attentiveness to detail and process consistency. The position is office-based, with a focus on maintaining high-quality customer experiences and supporting continued growth across

Qualifications

• Proven ability to meet goals and deliver results.
• Experience scheduling home improvement projects is a plus.
• Ability to influence others to perform tasks and own outcomes.
• Strong organizational and self-management skills.
• Ability to solve problems and find proactive solutions.
• Excellent written and verbal communication skills.
• Provide guidance to colleagues to improve performance.
• Professional appearance and adherence to company standards.

Responsibilities

• Process new job contracts and related documentation.
• Coordinate lead perfection status, deposits, and payments.
• Schedule measures and installations with customers.
• Place confirmation calls and prepare customers for appointments.
• Collaborate with Sales, Operations and Engineering to avoid delays.
• Handle financing questions and review payment transactions.
• Review job completions and coordinate funding for financed jobs.
• Manage scheduling alignment with Calendly and CS functions.

Skills

Goal orientation

Scheduling experience

Influence others

Organization

Problem solving

Communication

Guidance/mentoring

Professional conduct

Tools

Microsoft Office 365

CRM systems

Closet Pro

Job description

Renuity, LLC is seeking a Business Support Administrator to manage contract processing and scheduling across Measure and Install appointments. The role collaborates with Sales, Operations and Engineering to ensure timely job progress and payment handling.

Strong communication and CRM experience are essential, as is attentiveness to detail and process consistency. The position is office-based, with a focus on maintaining high-quality customer experiences and supporting continued growth across