Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Tampa (FL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company‑matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Stores in Tampa, FL seeks a Customer Service Associate to assist customers with products and services for home improvement. You will greet shoppers, locate items, answer questions, and ensure a smooth checkout experience.

The role offers part-time scheduling with opportunities to work across departments such as Appliances, Hardware, and Electrical, while supporting store operations and customer satisfaction.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functional train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Math basics

Physical stamina

Lifting 25 lbs

Job description

Lowe's Stores in Tampa, FL seeks a Customer Service Associate to assist customers with products and services for home improvement. You will greet shoppers, locate items, answer questions, and ensure a smooth checkout experience.

The role offers part-time scheduling with opportunities to work across departments such as Appliances, Hardware, and Electrical, while supporting store operations and customer satisfaction.