Home Improvement Customer Service Specialist

Lowe's Home Centers, LLC; Lynnwood (WA); On-site; USD 25,000 - 28,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) company match

Employee Stock Purchase Program

Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will interact with shoppers throughout the day, assist with merchandise selection, and ensure customer needs are met.

The role involves answering questions, loading merchandise when needed, and rotating through departments to deliver exceptional service in a busy retail environment.

Qualifications

• 6 months experience using a computer and inputting data.
• 6 months experience with common retail technology (phones/tablets).
• Basic arithmetic skills (add/subtract) required.
• Ability to stand/walk for long periods and lift 25 lbs unassisted.
• Customer-focused approach and willingness to learn store systems.

Responsibilities

• Greet customers and provide friendly, professional service.
• Help customers locate and handle merchandise on the floor.
• Stock replenishment and organizing shelves as needed.
• Process orders and deliveries accurately for timely fulfillment.
• Assist in multiple departments to deliver great customer service.
• Support shoppers through checkout and answer questions as they arise.

Skills

Customer service

Retail tech

Basic math

Lifting 25 lbs

Physical stamina

Tools

Mobile devices

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to welcome customers and help them find products for home improvement. You will interact with shoppers throughout the day, assist with merchandise selection, and ensure customer needs are met.

The role involves answering questions, loading merchandise when needed, and rotating through departments to deliver exceptional service in a busy retail environment.