Home Improvement Customer Service Specialist

Lowe's; Somerset (Somerset County); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Employee Stock Purchase Program

Associate discount

Track to the Trades

Job summary

Lowe's is seeking a Customer Service Associate who greets customers, helps them find products, and provides friendly, efficient service across multiple departments. You will assist with locating items, answering questions, and ensuring customers’ needs are met in a dynamic home improvement retail environment.

The role offers part-time hours with opportunities for growth and benefits. You may participate in programs like Track to the Trades and enjoy associate discounts.”

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying information)
• 6 months experience using common retail tech (smartphones/tablets)
• Reading, writing and basic arithmetic
• Ability to stand/sit for long periods and perform required duties
• Minimally lift 25 lbs unassisted or with accommodation

Responsibilities

• Welcome customers and provide friendly, professional service
• Help customers locate and handle merchandise
• Stock replenishment and shelf maintenance
• Process orders and deliveries accurately
• Cross-train in other areas to improve customer service
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer use

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's is seeking a Customer Service Associate who greets customers, helps them find products, and provides friendly, efficient service across multiple departments. You will assist with locating items, answering questions, and ensuring customers’ needs are met in a dynamic home improvement retail environment.

The role offers part-time hours with opportunities for growth and benefits. You may participate in programs like Track to the Trades and enjoy associate discounts.”