Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Covington (LA); In loco; USD 17.000 - 25.000; Part-time

Vantaggi offerti da questo lavoro

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Descrizione del lavoro

Lowe’s is looking for a Customer Service Associate to greet customers, help them find products, and provide friendly service for home improvement needs. You’ll work in a store environment, assist with locating merchandise, and support multiple departments to ensure customer satisfaction.

The role involves standing, lifting up to 75 pounds with team assistance when needed, and possibly varying duties by department. Part-time positions available with benefits and growth opportunities.

Competenze

• 6 Months Experience using a computer.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Mansioni

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conoscenze

Computer basics

Retail tech familiarity

Basic math & literacy

Stamina & lifting capability

Bilingual skills

Descrizione del lavoro

Lowe’s is looking for a Customer Service Associate to greet customers, help them find products, and provide friendly service for home improvement needs. You’ll work in a store environment, assist with locating merchandise, and support multiple departments to ensure customer satisfaction.

The role involves standing, lifting up to 75 pounds with team assistance when needed, and possibly varying duties by department. Part-time positions available with benefits and growth opportunities.