Home Improvement Customer Service Specialist

Lowe's; Mooresville (NC); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate to help customers find products and resolve home improvement questions. You will greet customers, guide them to merchandise, and assist with checkout and loading while maintaining store standards and ensuring a positive shopping experience.

Role requires basic computer use, familiarity with retail tech, and flexibility to work in various departments. Part-time position with opportunities for growth and skills development.

Qualifications

• 6 Months experience using a computer or equivalent retail tech.
• 6 Months experience using common retail technology such as smartphones and tablets.
• Ability to perform basic arithmetic and multi-tasking in a store environment.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and selecting merchandise.
• Stock and replenish shelves as needed and process orders accurately.
• Support multiple departments as needed to ensure excellent customer service.

Skills

Customer service

Retail tech experience

Bi-lingual

Tools

Retail technology (smartphones/tablets)

Job description

Lowe's is hiring a Customer Service Associate to help customers find products and resolve home improvement questions. You will greet customers, guide them to merchandise, and assist with checkout and loading while maintaining store standards and ensuring a positive shopping experience.

Role requires basic computer use, familiarity with retail tech, and flexibility to work in various departments. Part-time position with opportunities for growth and skills development.