Customer Service Specialist — Home Improvement Expert

Lowe's Home Centers, LLC; Easton (Northampton County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and ensure satisfaction throughout their visit. You will engage with shoppers, locate merchandise, and assist with loading and checkout while maintaining store standards.

The role offers a part-time schedule with growth potential and access to health benefits, tuition assistance, a 401(k) with company match, an Employee Stock Purchase Program, a 10% associate discount, and the

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying information).
• 6 months of experience using common retail technology (smartphones/tablets).
• Reading, writing, and basic arithmetic skills.
• Ability to stand for extended periods, sit when needed, and perform job duties.
• Able to lift 25 lbs unassisted or more with/without accommodation.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Stock shelves by replenishing supplies and organizing space.
• Process orders and deliveries accurately for timely receipt of merchandise.
• Cross-train in other store areas to support customer service excellence.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Mobility/physical ability

Job description

Lowe's Home Centers, LLC is seeking a Customer Service Associate to warmly welcome customers, help them find products, and ensure satisfaction throughout their visit. You will engage with shoppers, locate merchandise, and assist with loading and checkout while maintaining store standards.

The role offers a part-time schedule with growth potential and access to health benefits, tuition assistance, a 401(k) with company match, an Employee Stock Purchase Program, a 10% associate discount, and the