Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Muskegon (MI); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k)

ESPP

Associate discount

Track to the Trades

Job summary

Lowe's Companies, Inc. in Muskegon, MI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement.

You will engage with shoppers, answer questions, and assist with locating merchandise throughout the store. This part-time role offers health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount.

Qualifications

• Basic computer literacy and comfort with using store technology.
• Ability to read, write, and perform simple arithmetic.
• Willingness to work in a retail environment and assist customers.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Help customers locate and handle merchandise.
• Restock and organize shelves; ensure items are available and correctly displayed.
• Process orders and deliveries accurately to meet customer expectations.
• Cross-train in other areas to support store operations.
• Assist customers with product selection and checkout.

Skills

Basic computer skills

Retail tech familiarity

Reading, writing, arithmetic

Customer service experience

Bi-lingual (preferred)

Tools

Smartphones

Tablets

Job description

Lowe's Companies, Inc. in Muskegon, MI is seeking a Customer Service Associate to welcome customers and help them find the right products for home improvement.

You will engage with shoppers, answer questions, and assist with locating merchandise throughout the store. This part-time role offers health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, and a 10% associate discount.