Home Improvement Customer Service Specialist

Lowe's; Matthews (NC); Presencial; USD 26.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health insurance options

401(k) matching

Employee Stock Purchase Program

Associate discount

Tuition assistance

Track to the Trades program

Descripción de la vacante

Lowe's is seeking a Customer Service Associate in Matthews, NC to welcome customers and help them find home improvement products and services. You will interact with shoppers throughout the day, assist with locating items, processing orders, and maintaining organized departments.

The position emphasizes strong communication, basic math, and ability to stand for long periods. A bilingual candidate and prior retail experience are a plus, with many benefits and flexible scheduling offered.

Formación

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience

Responsabilidades

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Conocimientos

Customer service

Bi-lingual

Retail experience

Descripción del empleo

Lowe's is seeking a Customer Service Associate in Matthews, NC to welcome customers and help them find home improvement products and services. You will interact with shoppers throughout the day, assist with locating items, processing orders, and maintaining organized departments.

The position emphasizes strong communication, basic math, and ability to stand for long periods. A bilingual candidate and prior retail experience are a plus, with many benefits and flexible scheduling offered.