Home Improvement Customer Advisor | Flexible Hours

Lowe's Home Centers, LLC; Indian Trail (NC); On-site; USD 17,000 - 26,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate Discount

Job summary

Lowe's is seeking a Customer Service Associate in North Carolina to welcome customers and help them find the right home improvement products and services. The role emphasizes friendly, solution-focused service, with duties including assisting customers, stocking as needed, and supporting store operations.

Part-time schedule, with opportunities to grow through training programs and benefits such as health coverage, tuition assistance, and 401(k) matching.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer usage (basic)

Retail tech usage

Reading/Writing/Math

Standing/walking

Lifting 25 lbs

Bi-lingual skills

Job description

Lowe's is seeking a Customer Service Associate in North Carolina to welcome customers and help them find the right home improvement products and services. The role emphasizes friendly, solution-focused service, with duties including assisting customers, stocking as needed, and supporting store operations.

Part-time schedule, with opportunities to grow through training programs and benefits such as health coverage, tuition assistance, and 401(k) matching.