Home Improvement Customer Service Specialist

Lowe's; Maplewood (MO); Sur place; USD 19 000 - 23 000; Temps partiel

Avantages offerts par ce poste

Health insurance options

Tuition assistance

Company matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Résumé du poste

Lowe's is hiring a part-time Customer Service Associate. You will welcome customers, help them find products, and answer questions to ensure a friendly shopping experience at Lowe's.

You may work across departments and participate in training, with benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and the Track to the Trades program.

Qualifications

• 6 months experience using a computer
• 6 months experience using common retail technology such as smartphones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills
• Certification in trade related to department (e.g., hardware, kitchen, plumbing, electrical, lawn and garden, and lumber/building materials)

Responsabilités

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Connaissances

Computer skills

Retail technology

Basic math

Stamina/standing

Lifting 25 lbs

Outils

Smartphones/Tablets

Description du poste

Lowe's is hiring a part-time Customer Service Associate. You will welcome customers, help them find products, and answer questions to ensure a friendly shopping experience at Lowe's.

You may work across departments and participate in training, with benefits including health insurance options, tuition assistance, a company-matching 401(k), an Employee Stock Purchase Program, a 10% associate discount, and the Track to the Trades program.