Home Improvement Customer Service Specialist

Groupe Kardol; Kissimmee (FL); Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Zusammenfassung

Lowe's in Kissimmee, FL is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will listen, answer questions, and ensure customers have a positive shopping experience.

You may assist with locating merchandise, restocking, processing orders, and supporting other store areas as needed. The role emphasizes friendly service, reliability, and teamwork in a dynamic retail environment.

Qualifikationen

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Aufgaben

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Kenntnisse

Customer service

Retail technology

Bilingual

Basic math

Jobbeschreibung

Lowe's in Kissimmee, FL is seeking a Customer Service Associate to welcome customers and help them find the right products and services for their home improvement needs. You will listen, answer questions, and ensure customers have a positive shopping experience.

You may assist with locating merchandise, restocking, processing orders, and supporting other store areas as needed. The role emphasizes friendly service, reliability, and teamwork in a dynamic retail environment.