Home Improvement Customer Service Specialist

Lowe's Companies, Inc.; Elizabeth City (NC); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee (

Stock Purchase Program.

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s in Elizabeth City, NC is seeking a Customer Service Associate to welcome shoppers, help them find products, and ensure a positive shopping experience. You will handle inquiries, resolve issues, and support store operations with a friendly, customer-first approach.

This part-time role offers flexible schedules, opportunities to learn trade skills and grow within Lowe’s, plus benefits like health insurance, education assistance, a company 401(k) match, and employee discounts.

Qualifications

• 6 months of computer experience.
• 6 months experience with retail technology (phones/tablets).
• Reading, writing, and basic arithmetic skills.
• Able to stand or sit for extended periods.
• Capable of lifting up to 25 lbs unaided (or with assistance).

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist with locating and handling merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas.
• Prepare department merchandise per customer needs.
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer experience (6 months)

Retail tech usage (6 months)

Basic math & literacy

Lifting up to 25 lbs

Stamina for standing

Tools

Smartphones & tablets usage

Job description

Lowe’s in Elizabeth City, NC is seeking a Customer Service Associate to welcome shoppers, help them find products, and ensure a positive shopping experience. You will handle inquiries, resolve issues, and support store operations with a friendly, customer-first approach.

This part-time role offers flexible schedules, opportunities to learn trade skills and grow within Lowe’s, plus benefits like health insurance, education assistance, a company 401(k) match, and employee discounts.