Customer Service & Home Improvement Pro (Part-Time)

Lowe's Home Centers, LLC; Warren (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company-matching 401(k)

Employee Stock Purchase Program

Associate discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in Warren, MI to greet customers, help them locate products, and provide friendly service throughout the store. You will work in various departments as needed, with training across areas and opportunities to learn trade skills.

The role supports flexible scheduling and includes benefits such as health insurance and a 401(k) plan. This position emphasizes teamwork and responsiveness, helping customers solve home improvement challenges while

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience using common retail technology (phones/tablets).
• Reading, writing, and basic arithmetic skills.
• Able to stand/sit for extended periods and perform job duties.
• Able to minimally lift 25 lbs unassisted or more with assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech familiarity

Basic math literacy

Physical stamina

Lifting up to 25 lbs

Job description

Lowe's is seeking a Customer Service Associate in Warren, MI to greet customers, help them locate products, and provide friendly service throughout the store. You will work in various departments as needed, with training across areas and opportunities to learn trade skills.

The role supports flexible scheduling and includes benefits such as health insurance and a 401(k) plan. This position emphasizes teamwork and responsiveness, helping customers solve home improvement challenges while