Home Improvement Customer Service Pro - Part-Time

Lowe's Home Centers, LLC; Boston (MA); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) with company match

Employee discount

Track to the Trades program

Job summary

As a Customer Service Associate at Lowe's, you welcome customers and help them find products for home improvement needs while delivering friendly, professional service.

You will work in departments such as Appliances, Hardware, or Plumbing, assist with locating merchandise, process orders, and may load merchandise, with daily tasks varying by department. This role emphasizes customer care and teamwork.

Qualifications

• Must be able to use a computer and input data with basic arithmetic.
• Experience with common retail technology (phones/tablets) and point-of-sale tools.
• Able to stand for extended periods and lift up to 25 lb without assistance.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly service.
• Assist customers locating and handling merchandise.
• Stock shelves and replenish supplies as needed.
• Process orders and deliveries accurately to meet expectations.
• Cross-train in other areas to help deliver top customer service.
• Prepare department merchandise based on customer needs (e.g., tint paint, cut pipes).
• Guide customers through shopping or checkout areas.
• Complete other duties as assigned.

Skills

Computer experience

Retail tech

Basic math

Stamina

Lifting 25 lbs

Job description

As a Customer Service Associate at Lowe's, you welcome customers and help them find products for home improvement needs while delivering friendly, professional service.

You will work in departments such as Appliances, Hardware, or Plumbing, assist with locating merchandise, process orders, and may load merchandise, with daily tasks varying by department. This role emphasizes customer care and teamwork.