Customer Service Pro — Home Improvement (Flexible)

Lowe's; South Point (OH); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee S

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate in a part-time role to welcome customers and help them find the right home improvement products. You will assist shoppers, answer questions, and ensure merchandise is organized and stocked while delivering friendly, professional service.

Responsibilities may vary by department, including Appliances, Hardware, and more. The position emphasizes strong interpersonal skills, basic math, and comfort with retail technology.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
• 6 months of Retail and/or customer service experience
• Bi-lingual skills

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Job description

Lowe's is seeking a Customer Service Associate in a part-time role to welcome customers and help them find the right home improvement products. You will assist shoppers, answer questions, and ensure merchandise is organized and stocked while delivering friendly, professional service.

Responsibilities may vary by department, including Appliances, Hardware, and more. The position emphasizes strong interpersonal skills, basic math, and comfort with retail technology.