Home Improvement Customer Service Specialist - Part-Time

Lowe's; Town of Webster (NY); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Tuition assistance

401(k) with company match

Associate Discount 10%

Job summary

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work in departments like Appliances, Hardware, or Tools, with duties ranging from greeting customers to stocking, assisting with checkout, and fulfilling orders.

This part-time role emphasizes friendly service, product knowledge, and the ability to assist across departments as needed. Benefits and training opportunities accompany the position.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Tools

Smartphones & tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience. You may work in departments like Appliances, Hardware, or Tools, with duties ranging from greeting customers to stocking, assisting with checkout, and fulfilling orders.

This part-time role emphasizes friendly service, product knowledge, and the ability to assist across departments as needed. Benefits and training opportunities accompany the position.