Home Improvement Customer Service Pro (Flexible Schedule)

Lowe's Companies, Inc.; Bryan (TX); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to help customers find products and assist with home improvement questions.

You will welcome customers, provide friendly service, and ensure merchandise is well organized and in stock. This part-time role offers flexible schedules, tuition assistance, a 401(k) with company match, and an associate discount, along with opportunities to learn new trades through our Track to the Trades program.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer literacy

Retail technology

Reading and arithmetic

Physical ability

Bi-lingual skills

Tools

Smartphone usage

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to help customers find products and assist with home improvement questions.

You will welcome customers, provide friendly service, and ensure merchandise is well organized and in stock. This part-time role offers flexible schedules, tuition assistance, a 401(k) with company match, and an associate discount, along with opportunities to learn new trades through our Track to the Trades program.