Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Pascagoula (MS); On-site; USD 17,000 - 21,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) matching

Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, professional service across departments. You will engage with customers, answer questions, and ensure their needs are met while moving merchandise and supporting store operations.

The role offers part-time hours with flexible schedules, health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, a 10% associate discount, and Track to

Qualifications

• 6 months experience using a computer.
• 6 months experience using common retail technology.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing and other activities.
• Minimally lift 25lbs unassisted or over 25lbs with or without accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by checking shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer skills

Retail technology familiarity

Basic math

Physical stamina

Lifting ability (25 lbs)

Job description

Lowe's is seeking a Customer Service Associate to greet customers, help them find products, and provide friendly, professional service across departments. You will engage with customers, answer questions, and ensure their needs are met while moving merchandise and supporting store operations.

The role offers part-time hours with flexible schedules, health insurance options, tuition assistance, a company-matching 401(k) and Employee Stock Purchase Program, a 10% associate discount, and Track to