Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Rogers (AR); On-site; USD 26,000 - 34,000; Full time

Job summary

Lowe's Companies, Inc. in Rogers, AR is seeking a Customer Service Associate to welcome shoppers and help them select home improvement products. You will engage with customers, answer questions, and ensure merchandise is easy to find and properly stocked.

The role involves standing for long periods, lifting up to 25 lbs, and collaborating across departments to deliver friendly, efficient service. Training and growth opportunities are available.

Qualifications

• Six months' experience using a computer and basic software.
• Six months' experience with retail technology such as smartphones or tablets.
• Reading, writing, and basic arithmetic.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and provide friendly, professional service.
• Help customers locate and handle merchandise.
• Restock shelves and replenish supplies.
• Process orders and deliveries accurately.
• Cross-train in other store areas to improve service.
• Prepare department merchandise per customer needs.
• Assist customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail tech

Bilingual

Job description

Lowe's Companies, Inc. in Rogers, AR is seeking a Customer Service Associate to welcome shoppers and help them select home improvement products. You will engage with customers, answer questions, and ensure merchandise is easy to find and properly stocked.

The role involves standing for long periods, lifting up to 25 lbs, and collaborating across departments to deliver friendly, efficient service. Training and growth opportunities are available.