Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Newnan (GA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) company match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's in the United States is seeking a Customer Service Associate to greet customers, answer questions, and help them find the right home improvement solutions. You will interact with shoppers throughout the day, stock shelves, and assist with merchandise in your department.

Daily duties vary by department, with roles in appliances, hardware, plumbing, and more. Strong customer service and basic computer skills are essential; ability to lift 25 lbs and stand for long periods is required.

Qualifications

• Proficient with basic computer tasks (inputting, data access, simple outputs).
• Experience using common retail technology (smartphones, tablets).
• Ability to perform basic arithmetic and simple data entry.
• Ability to stand for long periods and perform physical tasks.
• Ability to lift up to 25 lbs (unassisted) or more with assistance.

Responsibilities

• Welcome customers to Lowe's and deliver friendly, professional service.
• Assist customers in locating products and explaining features.
• Stock shelves and replenish merchandise as needed.
• Process orders and deliveries accurately and on time.
• Cross-train across departments to support customer service goals.
• Prepare merchandise within department (e.g., paint, plumbing, hardware) as needed.
• Guide customers through shopping and checkout processes.
• Perform other duties as assigned.

Skills

Computer basics

Retail tech

Basic math

Physical stamina

Lifting 25 lbs

Job description

Lowe's in the United States is seeking a Customer Service Associate to greet customers, answer questions, and help them find the right home improvement solutions. You will interact with shoppers throughout the day, stock shelves, and assist with merchandise in your department.

Daily duties vary by department, with roles in appliances, hardware, plumbing, and more. Strong customer service and basic computer skills are essential; ability to lift 25 lbs and stand for long periods is required.