Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Langhorne (Bucks County); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's is hiring a Customer Service Associate in the United States. You will greet customers, help them locate products, and ensure a smooth shopping experience across departments.

The role involves answering questions, stocking shelves, processing orders, and cross-training in other store areas to maintain exceptional service. The position requires light to moderate physical activity, the ability to stand or sit for extended periods, and basic math and computer skills.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross‑functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service basics

Tech literacy

Communication skills

Multitasking

Physical stamina

Tools

POS systems

Job description

Lowe's is hiring a Customer Service Associate in the United States. You will greet customers, help them locate products, and ensure a smooth shopping experience across departments.

The role involves answering questions, stocking shelves, processing orders, and cross-training in other store areas to maintain exceptional service. The position requires light to moderate physical activity, the ability to stand or sit for extended periods, and basic math and computer skills.