Home Improvement Customer Service Associate

Lowe's Companies, Inc.; Champaign (IL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Health Insurance

Tuition Assistance

401(k) Match

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades

Job summary

Lowe’s in the United States seeks a Customer Service Associate to welcome customers and help them find products for home improvement. You will answer questions, assist with locating merchandise, and ensure orders and deliveries are processed accurately while delivering friendly service.

This role offers full- or part-time schedules with benefits and growth opportunities at Lowe’s. The position supports multiple departments and includes lifting up to 25 lbs and standing for long periods.

Qualifications

• 6 months experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months experience using common retail technology (smartphones, tablets).
• Reading, writing and basic arithmetic.
• Able to stand for long periods and lift up to 25 lbs unassisted.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers in locating and handling merchandise.
• Stock replenishment and shelf maintenance.
• Process orders and deliveries accurately and on time.
• Cross-train in other areas to support store operations.
• Prepare department merchandise per customer needs (e.g., paint, pipes, wood, drywall, blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

Computer literacy

Retail tech experience

Basic math

Job description

Lowe’s in the United States seeks a Customer Service Associate to welcome customers and help them find products for home improvement. You will answer questions, assist with locating merchandise, and ensure orders and deliveries are processed accurately while delivering friendly service.

This role offers full- or part-time schedules with benefits and growth opportunities at Lowe’s. The position supports multiple departments and includes lifting up to 25 lbs and standing for long periods.