Home Improvement Customer Service Pro

Lowe's; Martinsburg (WV); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

Company 401(k) match

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe's is seeking a Customer Service Associate to welcome and assist customers with home improvement needs, helping them find products and solutions throughout the store. You’ll engage daily with shoppers, answer questions, and ensure a positive, efficient shopping experience.

The role supports a busy retail environment, with duties spanning product assistance, merchandising, and checkout; part-time opportunities are available and varied by store needs.

Qualifications

• Experience delivering friendly, helpful customer service in a retail setting.
• Ability to communicate clearly and resolve customer questions.
• Comfort using common retail tech and devices (phones, tablets).

Responsibilities

• Greet customers and help them locate products and services.
• Assist with merchandise and checkout processes to ensure smooth shopping experiences.
• Maintain store presentation and organize shelves per department needs.
• Process orders and deliveries accurately and timely.
• Support other store departments as needed to deliver great customer service.

Skills

Customer service

Bilingual (Spanish/English)

Retail technology

Tools

Smartphones/Tablets

Job description

Lowe's is seeking a Customer Service Associate to welcome and assist customers with home improvement needs, helping them find products and solutions throughout the store. You’ll engage daily with shoppers, answer questions, and ensure a positive, efficient shopping experience.

The role supports a busy retail environment, with duties spanning product assistance, merchandising, and checkout; part-time opportunities are available and varied by store needs.