Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Leesville (LA); On-site; USD 33,062,000 - 39,950,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company match

Employee Stock Purchase Program

Associate discount (10%)

Track to the Trades program

Job summary

Lowe's Associates help customers in-store with home improvement needs, guiding product selection and solutions. You will engage shoppers, stock shelves, process orders, and support multiple departments as needed, with opportunity for training and growth within a nationwide retailer.

This role emphasizes friendly, helpful service, basic math, and teamwork in a dynamic environment across Appliances, Hardware, Garden, and more. Benefits are available per family plan.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic.
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned.

Skills

6 Months Experience using a computer,"

6 Months Experience using common retai

Reading, writing, and basic arithmetic

Prolonged standing or sitting

Lifting up to 25 lbs

Job description

Lowe's Associates help customers in-store with home improvement needs, guiding product selection and solutions. You will engage shoppers, stock shelves, process orders, and support multiple departments as needed, with opportunity for training and growth within a nationwide retailer.

This role emphasizes friendly, helpful service, basic math, and teamwork in a dynamic environment across Appliances, Hardware, Garden, and more. Benefits are available per family plan.